CUSTOM PATCH PROOFS: We will send a digital proof for custom leather patches only upon request. It will be a black and white image of cut path of the leather patch. We only send a digital proof after your purchase is made. Depending on our current workload, a digital proof may not be sent until closer to production time. If you have a straight forward logo that is already setup just like the way you want the custom patch to look, you most likely do not need to request a proof. This speeds up the entire order process.

FEES: We do not charge for the creation or manipulation of your artwork files for the engraving process unless you cancel order after receiving and approving artwork. The fee for one logo is $125.00, if order is cancelled before due date of order. In addition any and all related bank processing fees, back charge fees and any related material fees will be due immediately. By purchasing you agree to payment of all cancellation fees.

We were designers long before making hats and take pride in our original craft that started our business. You are already using us to purchase your awesome hat. We aren't going to charge you anything else. 

ARTWORK: In order to make your order process as smooth as possible, we ask to have proper file formats to submit during your order or email after your order is placed to SALES@VONBURTONSUPPLYCO.COM

.SVG and .AI Files are preferred. Please make sure you convert your text/fonts to outlines. If we do not have the font on file, our software will convert it to the next closest font which may cause your logo to look different. If you cannot convert your text, please send the .TTF file in an email so we can install it.

JPG files are perfectly fine as long as they are high quality 300 DPI and large format so that we can properly convert them. 

 .PDF files are also preferred but they need to be actual .PDF files and not a .JPG file saved as a .PDF.